As the leader in interactive voice response, KB Call Center Corporation has been providing IVR services since 1989. KB Call Center Interactive, a division of KB Call Center Corporation, provides high capacity, state-of-the-art automated voice response services, which allow callers to access information by means of a touch-tone telephone, voice prompt or Advanced Speech Recognition (ASR).

KB Call Center Interactive maintains a state-of-the-art platform that runs our clients' large-scale interactive voice response programs. Our highly trained personnel implement and manage these programs, using the architecture and infrastructure we have in place to provide our clients with unmatched service. KB Call Center's interactive voice response platform includes Advanced Speech Recognition.

KB Call Center Interactive's Advanced Speech Recognition allows you to elicit a caller response and then act upon what the caller's needs. The ASR product can be programmed to understand virtually any word in the American/English dictionary, a series of letters and numbers, and any naturally spoken sentences that a caller might speak.

KB Call Center's interactive voice response services increase your call-processing capabilities and provide highly efficient call handling. Front-load or back-end KB Call Center's interactive voice response solution to efficiently integrate with live operator support.

KB Call Center's IVR services will increase your call processing capabilities and provide you with a more efficient and effective call handling process. Contact KB Call Center Interactive by e-mail or call 1-714-851-3733 to see how we can make Interactive Voice Response a part of your customer contact solution.